Tag Archives: people

The importance of good communications

Bad communications break relationships and cause misunderstandings.

Good communications means strong relationships.

Good communications means strong relationships.

It is rare I make a second blog post in any one day but an issue that annoys me motivated me to talk about communications.  One of the major causes of relationship breakdown and conflict in human interaction is due to poor communication.

As a business owner I make it a priority to have good communications with my stakeholders, this includes my customers (investors and clients) and those who make up my team (employees, contractors and suppliers).  With regards to my team I need good internet and phone communications, people who I can with no problem liaise with in order to keep my customers happy.  If I have a situation as I did this morning with a supplier who never bothered to reply to my e-mails or twitter messages they are eliminated from the process.  With regards to customers if there is a poor line of communication I would rather not do business with them.

On my side of the fence I will maintain good communications with all stakeholders making sure they have all the information to satisfy their needs.  I keep the impact upon the lives of customers in communications to a minimum, but in situations which require feedback I need an active line of communication in order to satisfy their needs.

In business and private life I encounter communications that are poor or non-existent.  It drives me nuts.  People who are hard to contact, or fail to reply, or make promises to communicate then don’t, lines of communication vital either for me to run an effective process or deliver an effective result.  People are lazy, they fail to prioritise, they are complacent; this causes me problems and ends in me terminating my relationship to them. Good communications mean strong relationships.

Global weather turns hostile

2013 likely will be worse than 2012 for extremes of weather.

Two glowing eyes in the clouds promises a harsh global experience in 2013.

Two glowing eyes in the clouds promises a harsh global weather experience in 2013.

A few days ago I was bouncing around Colchester happy as a bee as the mild spring brought pleasant weather after the floods of rain during December.  The winter in Britain depresses me for its cold and darkness, so I have been liking the mild temperatures this winter, with few frosts, tons of rain and one day of snow.

The blossoms are on the trees; foraging bees were out gathering food; the birds singing their hearts out, creating their territories and finding a mate; the first flowers of spring, including snowdrops were blooming.  At the back of my mind I warned myself to be wary of my optimism, for the British weather is a temperamental animal, which can turn nasty in an instant.  Today temperatures dropped more than ten degrees Celsius on the previous day, something that has an impact of a sledgehammer on the human body, which dislikes sudden temperature changes.  The savage frosts were back and a warning of snow was being made all over the internet.  Damn!

The observant can over time spot trends, which includes weather.  The news of the first ten days of 2013 is grim.  The Middle East has been hammered by the worst storms in ten years, heavy rains and snow; a sense of disbelief that Jerusalem is at a standstill due to heavy snowfall.  In the northern provinces of China winter fell like a hungry beast trapping more than a thousand ships in sea ice, and plunging temperatures deep below freezing point.  In the USA, suffering the continuing drought, winter storms dumped tons of snow on suffering Americans.  New Zealand is in drought, their rivers at the lowest point in years.  Record killer heat waves in Australia and Tasmania resulted in vast wild fires that destroyed homes, took lives and wiped out large swathes of forest and innumerable numbers of wildlife.  Distressed whales that usually visit in summer appeared in winter in Canada, and are a cause of concern being trapped under ice with a diminishing gap in the ice providing them with air.

My prediction is that the weather in 2013 is going to give humanity a worse kicking than it did in 2012.


Sustainability Action 10: I signed up to a sustainability seminar in Colchester.

Knowledge is power, for knowledge provides the keys to open doors to success.  My progress to be a sustainable individual is hampered by the limits on my knowledge; it is through education that I can increase my knowledge, thus to be a better sustainable individual.  I today signed up to a one day seminar on sustainability at Essex University in Colchester for next week.

I shall learn about how to involve other people in a cooperative atmosphere to design and follow a sustainable process that benefits society, business and the environment.  Currently the world follows unsustainable processes that will lead to human extinction; those processes need to be changed, and it requires all individuals to make those changes together if humanity is to survive.